Payment through toss, cancelled order but no refunds since June
Bought from Weverse, cancalled order and they said that it was completed but bank says that they didnt receive any refunds. What should i do? the middle platform is toss
15 Replies
Do you have orderid?
Yes
Can you share the orderId to us?
There are 2 orders:
2293355016901680
2293358654002593
Please also share the approval date and approve number.
heres a screenshot of the cancallation proof
00000046
00000047
We have escalated to the team and will be get back to you soon
based on our system, they were canceled just after the approval. I am going to check with VAN
Sure
@Ziweii Could you please capture and share the two withdrawal details from the account?
I only have the cancellation email, will check with the bank for the details.
This are the confirmation for purchase from weverse
I do not mean a cancellation, I mean a payment. I would like see your withdrawal details when you made a payment
Yes, i understand. As mentioned, im requesting from the bank for the withdrawl details.
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