Toss Payment widget issue
Hi Toss Society,
We are implementing payment Widget in our site by using Javascript SDK method. We have Initialize the Toss payments SDK, created payment instance and followed the below document as mentioned. However, once once we choose any payment methods and proceed further er ate seeing below error. Could you please assist us on this?
https://docs.tosspayments.com/guides/v2/payment-widget/integration?backend=java
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23 Replies
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) :
- 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요.
* 주말/공휴일에는 답변이 늦을 수 있어요.
Is it only occured on specific payment method?
Can you share us the orderId that you used to request payments?
Thanks 이실장 for looking into it. It is happening for all three payments options that we are implementing (EasyPayment, CreditCard, VirtualBankTransfer), below are some of the orderIds -
00000607, 00000606
I believe your chrome has some extentions that effects html and js
Please delete related extentions then try it again.
I have used chrome incognito and safari as well now I am getting below error -
Do not use Chrome Incognito Mode.
Toss Payments and card companies, including easy-pay companies not supporting the chrome incognito.
The way you can test Toss Payments service without any extension's intercept is go to chrome://settings/reset and click "Reset".
It disables the extensions so it ensures there's no extension errors such you have experienced
Hi @Ayaan - I am getting the same error in regular chrome after resetting my setting as mentioned, Would you be able to join for a quick call on this in order to resolve the issue?
is it naverpay?
Naverpay's testbed server is unstable, please try it on live environment or with other payment methods.
yes, Naverpay. We are in development phase for Toss Payment, this feature has not on live for our site. Let me try other payment options.
The “TossPay” will work correctly on the test env.
If you really need to test the easypay please try with TossPay
Hi Team,
we are able to place order using bank transfer. However, we have a concern that when we close the payment window it should redirected the cancel url but is not happening. Cloud you assist on this? or let us know when fail URL will execute.
In Mobile devices, when you close the payment window, you can get failurl but not in PC/.
How to check Fail scenario in PC?
You can check by Promise catch() function
requestPayment() function is Promise, and it rejects when payment window is closed
.catch(function (error) {
// 에러 처리: 에러 목록을 확인하세요
// https://docs.tosspayments.com/reference/error-codes#failurl로-전달되는-에러
if (error.code === "USER_CANCEL") {
// 결제 고객이 결제창을 닫았을 때 에러 처리
}
});
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