Receiving payments from Japan.
Hello team,
We are currently implementing a feature to accept payments from Japan, and some of our users are encountering an issue related to 3D Secure ID verification. Japanese credit card payments require 3D Secure authentication, but some customers do not have this security measure enabled, so they are unable to complete their payments.
Is there a solution or recommended workaround for this scenario?
4 Replies
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) :
- 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요.
* 주말/공휴일에는 답변이 늦을 수 있어요.
What exactly is the situation? Are you testing with a card actually issued in Japan?
The error shows your 3DS authentication was failed.
please check your 3DSauthentication first
Yes, we're using a card issued in Japan.
Thanks a lot, we will try to check with 3DS first, and get back to you.