ANeed help
Hi sir Subject: Request for TossPayments Sandbox Credentials & WebView Checkout Issue
Dear TossPayments BrandPay Support Team,
We have integrated the TossPayments BrandPay WooCommerce Payment Gateway Plugin on our e-commerce website, and it is working perfectly on desktop browsers. However, we are facing an issue when processing payments through WebView checkout in our mobile app.
Issue Details:
When users attempt to complete a payment inside the WebView, they receive the following error message:
Checkout
An error occurred
[BRIDGE] Request Timeout. id: K1_OZ-XWxenk09yuJ01GY, type: TOSSPAYMENTSREQUEST_RESPONSE,
body: {"step":"TOSSPAYMENTSREQUEST","requestName":"GET_PARAMETER","payload": {"name":"customerToken"}}
This error only occurs inside WebView checkout in our Mobile app. The payment gateway is functioning correctly on desktop browsers.
Request:
To debug and resolve this issue, please provide us with the following sandbox (test) credentials:
Test API Keys (Client Key & Secret Key)
Test Card Details for debugging payments
Any Additional Configuration or Settings Required for WebView Compatibility
Please guide us on how to enable the test environment or any additional steps needed to fix this issue.
Looking forward to your support.
Best Regards,
Ali Nawazish
Elite international
Dear TossPayments BrandPay Support Team,
We have integrated the TossPayments BrandPay WooCommerce Payment Gateway Plugin on our e-commerce website, and it is working perfectly on desktop browsers. However, we are facing an issue when processing payments through WebView checkout in our mobile app.
Issue Details:
When users attempt to complete a payment inside the WebView, they receive the following error message:
Checkout
An error occurred
[BRIDGE] Request Timeout. id: K1_OZ-XWxenk09yuJ01GY, type: TOSSPAYMENTSREQUEST_RESPONSE,
body: {"step":"TOSSPAYMENTSREQUEST","requestName":"GET_PARAMETER","payload": {"name":"customerToken"}}
This error only occurs inside WebView checkout in our Mobile app. The payment gateway is functioning correctly on desktop browsers.
Request:
To debug and resolve this issue, please provide us with the following sandbox (test) credentials:
Test API Keys (Client Key & Secret Key) Test Card Details for debugging payments Any Additional Configuration or Settings Required for WebView CompatibilityPlease guide us on how to enable the test environment or any additional steps needed to fix this issue.
Looking forward to your support.
Best Regards,
Ali Nawazish
Elite international
