YoTaro Watanabe•10mo ago

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We are experiencing "responseBody":{"code":"FORBIDDEN_CONSECUTIVE_REQUEST","message":"반복적인 요청은 허용되지 않습니다. 잠시 후 다시 시도해주세요."},"responseCode":403 The two requests are not consecutive as we sent after a few hours. Does anyone know why this is happening? We need to send this within an hour by the end of today KR time.

11 Replies

토스페이먼츠 BOT•10mo ago

⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다

오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.

- 주문번호(orderId) : - 문의 내용 :

(img를 함께 첨부해주시면 도움이됩니다)

* 계약관련 내용은 1544-7772로 문의주세요. * 주말/공휴일에는 답변이 늦을 수 있어요.

YoTaro WatanabeOP•10mo ago

TP01020241212110849jgzb5

김차장•10mo ago

You are sending two consecutive requests when sending a cancellation. It may take some time to process, so try sending them one by one Actually, if you check the cancellation request that came to us, it looks like this Dec 12, 2024 @ 16:25:33.279859000 {"cancelReason":"Refund for payment TP01020241212110849jgzb5","cancelAmount":19624,"currency":"KRW","taxFreeAmount":19624} Dec 12, 2024 @ 16:25:33.281296049 {"cancelReason":"Refund for payment TP01020241212110849jgzb5","cancelAmount":19624,"currency":"KRW","taxFreeAmount":19624} If sending them one by one doesn't work, adjust the partial cancellation amount. For example, to KRW 1,000. Then our team will check again.

YoTaro WatanabeOP•10mo ago

Thank you! We have also sent on a few hours later and seems it has 403 error. Would you mind having a look?

김차장•10mo ago

The next request was also requested in two. Dec 12, 2024 @ 21:36:52.085570000 {"cancelReason":"Refund for payment TP01020241212110849jgzb5","cancelAmount":19624,"currency":"KRW","taxFreeAmount":19624} Dec 12, 2024 @ 21:36:52.087078967 {"cancelReason":"Refund for payment TP01020241212110849jgzb5","cancelAmount":19624,"currency":"KRW","taxFreeAmount":19624} Send just one and let me know again Try this {"cancelReason":"Refund for payment TP01020241212110849jgzb5","cancelAmount":1000,"currency":"KRW","taxFreeAmount":1000}

YoTaro WatanabeOP•10mo ago

Thank you, let me try one more time.

김차장•10mo ago

Sorry, I have to get off work now I'll continue tomorrow, so leave the test log or results here.

YoTaro WatanabeOP•10mo ago

Thank you so much! Will do.

김차장•10mo ago

Thank you!

토스페이먼츠 BOT•10mo ago

❤️ 기술문의 경험이 어떠셨나요?!

간단히 코멘트 남겨주세요! 제품 발전에 큰 힘이 됩니다.

YoTaro WatanabeOP•9mo ago

Thanks all. We retried again last night but still got 403 error. I will check if we are sending it twice or not. However, this wonders me. Can we not just process the first request? I understand second request may have 403 but the first one should be process. Understood, thanks I see, understood. I am normally not in the payment world so good to know.

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