How to receive the Webhook call for toss in local environment?

I am working on an implementation for Toss Payment SDK. I have implemented the order placement, confirm API and cancel API call. Also, I have configured the Webhook and pointing to my local environment for development & debugging. I am not receiving any webhook calls to my local environment. Would you be able to assist me on this?
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이실장
이실장13mo ago
Are you working for Korean company? Did you have our developer center account which connected to your company information?
이실장
이실장13mo ago
What is your merchantId? If you dont' know what is merchantId plz share your url after you login to your developer center
pankaj.mahapatra@gspann.com
The Webhooks working fine now, the issue was authentication. I have one more doubt, I am executing cancel API call for one of the order. However, I am getting below error. Could you please confirm why it is happening? I have given proper accountNumber for that order. Response: { "code": "INVALID_REFUND_ACCOUNT_NUMBER", "message": "잘못된 환불 계좌번호입니다." } Request: {"cancelReason":"Customer wants refund","cancelAmount":"390000","refundReceiveAccount":{"bank":"31","accountNumber":"X600802567548","holderName":"Pankaj"},"taxFreeAmount":0,"currency":"KRW","refundableAmount":"390000","paymentKey":"tmcmk202409031930224rlW8”} Hi @Ayaan - I am using UTF-8 only and my account number is starts with X because when we place the order and execure Confirm API I get below response for that Order. And for the same order only I am using the account number to refund, please find the below response for the same -
pankaj.mahapatra@gspann.com
{ "mId": "tmcmkorea2022", "lastTransactionKey": "203E0D3BE12BE298CBC4BEA5851F379A", "paymentKey": "tmcmk202409031930224rlW8", "orderId": "00001503", "orderName": "비세토스 오리지널 콘티넨털 지갑", "taxExemptionAmount": 0, "status": "WAITING_FOR_DEPOSIT", "requestedAt": "2024-09-03T19:30:22+09:00", "approvedAt": null, "useEscrow": false, "cultureExpense": false, "card": null, "virtualAccount": { "accountNumber": "X600802567548", "accountType": "일반", "bankCode": "31", "customerName": "Pankaj", "dueDate": "2024-09-10T19:30:21+09:00", "expired": false, "settlementStatus": "INCOMPLETED", "refundStatus": "NONE", "refundReceiveAccount": null }, "transfer": null, "mobilePhone": null, "giftCertificate": null, "cashReceipt": { "type": "소득공제", "receiptKey": "AK6k75XwlOyL0qZ4G1VOLvY4yOQl7vroWb2MQYgmBDPdR9px", "issueNumber": "", "receiptUrl": "https://dashboard.tosspayments.com/receipts/cash-receipt/00001503/tmcmkorea2022?ref=PX", "amount": 390000, "taxFreeAmount": 0 }, "cashReceipts": null, "discount": null, "cancels": null, "secret": "ps_Ba5PzR0ArnJOAoQ9oLdNrvmYnNeD", "type": "NORMAL", "easyPay": null, "country": "KR", "failure": null, "isPartialCancelable": true, "receipt": { "url": "https://pgweb.tosspayments.com:9091/MpFlowCtrl?eventDiv1=search&eventDiv2=getCasReceiptList&trxid=tmcmk202409031930224rlW8&SYSTEM=NEW" }, "checkout": { "url": "https://api.tosspayments.com/v1/payments/tmcmk202409031930224rlW8/checkout" }, "currency": "KRW", "totalAmount": 390000, "balanceAmount": 390000, "suppliedAmount": 354545, "vat": 35455, "taxFreeAmount": 0, "method": "가상계좌", "version": "2022-11-16", "metadata": null }
pankaj.mahapatra@gspann.com
Customer means here 'Merchant' or 'End User'? In the above Confirm API response, how do I get to know the Customer Account number in order to initiate Cancel API? We are in Development phase of Confirm and Cancel API. So, in test environment, can we use any random account number in order to successfully refund? Also, I have one more doubt, you mentioned, The payment is completed when the customer deposits the money with this account number, "X600802567548". So, once customer deposit the amount, how Toss will get to know and complete the payment? Is it through Webhook the integrated platform will get to know that payment is completed successfully and we can now proceed to export the order. @Ayaan - Yes, we do have a Korean employee. However, I was wondering why do we need original account number for testing the refund flow on Test Environment. We have not release the feature yet. So, there should be some dummy account number where we can generate refund for testing as we are in Implemetation & testing phase. @Ayaan - I just tried with below random 11 digit Account number but getting same error - Request: { "cancelReason": "Customer wants refund", "cancelAmount": "930000", "refundReceiveAccount": { "bank": "45", "accountNumber": "98765432101", "holderName": "Pankaj" }, "taxFreeAmount": 0, "currency": "KRW", "refundableAmount": "930000", "paymentKey": "tmcmk202409032033069Wbd7" } Yes, we are getting same error. Yes, secret key starts with "testgsk" I tried with below and it worked. Bank code 31 1600802567580 Random
pankaj.mahapatra@gspann.com
I have one more question, if we cancel from the toss console manually when payment is waiting for Deposit then we don't need to execute Cancel API right. FYR, PFA.
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pankaj.mahapatra@gspann.com
Thanks for all the information, I have one last question, for payments like Easy payment or Card payment the payment capture will be upfront right. It won't need all these procedure like Virtual Account for Bank Transfer.
pankaj.mahapatra@gspann.com
I meant to say, for Card Payment and Easy Payments when we initiate Confirm API, we don't see "Deposit Processing" options.
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pankaj.mahapatra@gspann.com
@Ayaan - Could you let me know for a Bank Transfer payment how many days the order will be in "Waiting for deposit" until end user deposit the amount in Bank? When it will be expired and auto cancel by Toss? @Ayaan - Could you point me to the document please? Also, after 7 days, for the expired order, toss will automatically cancel the transaction and make a Webhook call right. yes @Ayaan - Could you point me to the document please where it is mentioned for Default is 7 days and how to change it to Maximum 30 days? Thank you for the information.
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pankaj.mahapatra@gspann.com
Hi @Ayaan - When do we get the below payment status "interruption" for Web-hooks and how to reproduce it?
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pankaj.mahapatra@gspann.com
@Ayaan - One last question, we are trying to partially cancel one order which is placed with two qty same item. Order placed with "NAVERPAY" . Below is the request and response for the same - Request: { "cancelReason": "Customer wants refund", "cancelAmount": "374000.00", "taxFreeAmount": 0, "currency": "KRW", "paymentKey": "tmcmk20240927210734DWkU8" } Response: { "code": "NOT_CANCELABLE_PAYMENT", "message": "This is a non-cancelable payment." } Can't we partially cancelled 1 qty for an order of same item? Below is the request and response for the interuppted status. Request: { "paymentKey": "tmcmk20240927150837JtNc6", "orderId": "F48823437", "amount": 964000 } Response: { "code": "FAILED_INTERNAL_SYSTEM_PROCESSING", "message": "Internal system processing operation has failed. Please try again in a few minutes." } Yes, that is correct.
pankaj.mahapatra@gspann.com
Hi @Ayaan - I am seeing the payment status is not getting updated in toss when we initiate the cancel request even though we are getting the proper response from service. Request: { "cancelReason": "Customer wants refund", "cancelAmount": "1150000", "refundReceiveAccount": { "bank": "31", "accountNumber": "1600802567580", "holderName": "Test" }, "taxFreeAmount": 0, "currency": "KRW", "paymentKey": "tmcmk2024093017543818Vd9" }
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pankaj.mahapatra@gspann.com
It was working till yesterday. ok How to forward to @이실장 ? ok
pankaj.mahapatra@gspann.com
@Ayaan - Please let me know ASAP if you find the root cause. Also, do you think it could be a glitch because we have configured 3 different instances Web-hooks:
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이실장
이실장12mo ago
Test payment history is a feature provided for development convenience. Therefore, some errors may occur. Please focus on checking the status retrieved from the API.

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