mani
mani5mo ago

Naverpay and Samsung Pay not showing for mobile payments

Hi Team, We are facing a production issue in Tosspayments. 2 payments not showing for mobile version. But it shows fine for desktop version. Please see the highlighted screenshots.
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29 Replies
토스페이먼츠 BOT
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) : - 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요. * 주말/공휴일에는 답변이 늦을 수 있어요.
이실장
이실장5mo ago
Plz check that your are using same key. clientKEy
mani
mani5mo ago
Configurations are same. No different in devices.
이실장
이실장5mo ago
Then plz send me the capture image of your mobile screen
mani
mani5mo ago
No description
이실장
이실장5mo ago
send me orderId Each / when you use pc, mobile
mani
mani5mo ago
Sure. Give me few mins. M14627429 - Desktop M14627430 - Mobile
이실장
이실장5mo ago
samsungpay is not appear because you are using iphone For the NaverPay are you in abroad from Korea?
mani
mani5mo ago
My team is in Korea. They are facing it too.
이실장
이실장5mo ago
Is there link that i can approach?
mani
mani5mo ago
You mean website that we are using?
이실장
이실장5mo ago
yeah
mani
mani5mo ago
Is it okay to share here? Seems public..
토스페이먼츠 BOT
💡 정보 제출
민감 정보를 안전하게 제출해주세요
이실장
이실장5mo ago
plz click above button and submit
mani
mani5mo ago
Submitted with the domain name
이실장
이실장5mo ago
I received it let me. heck
mani
mani5mo ago
You are right. I can see samsung pay in my samsung mobile. Only Naverpay.
이실장
이실장5mo ago
Naver Pay technical policy (not us) They don't support in other iframe But your website is calling mobile payment-window in iframe So we are not allow to appear the naver pay
mani
mani5mo ago
For mobile, Its a redirection. Not an iframe.
Kimoon Lee
Kimoon Lee5mo ago
Your LGD_WINDOW_TYPE = iframe in the mobile browser. please change the value to submit you are sending wrong value for that.
mani
mani5mo ago
Thank you for that. Can you share the documentation link to find out the exact value for mobile?
Kimoon Lee
Kimoon Lee5mo ago
We only provide Korean guide document.
Kimoon Lee
Kimoon Lee5mo ago
Google Docs
XPAY[MOBILE]통합결제창-카드_v.1.0.3
Xpay-MOBILE-통합결제창-카드결제 Protocol and Core Function Specification Version 1.0.3 2022.09 목차 XPay 연동 샘플 파일 구조 3 XPay 결제 서비스 파라미터 4 ▪ 통합결제창 호출 요청 파라미터 4 ▪ 통합결제창 인증 응답 파라미터 8 ▪ 결제 승인 요청 파라미터 8 ▪ 결제 승인 응답 파라미터 8 ▪ 간편결제 유형별 응답파라미터 정의 10 XPay 연동 샘플 파일 구조 TossPayments에서 제공되는 샘플...
Kimoon Lee
Kimoon Lee5mo ago
it is old English document so you can just refer the description of each parameter
Kimoon Lee
Kimoon Lee5mo ago
Google Docs
EN_MobileXPay_Manual.docx
▪ 개정 이력 No. Date Version Details 1 2020.08.01 1.0.0- Change of Companyname and CI according to the change of payment service corporation 목 차 1. Introduction of TossPayments e-Credit Service MobileXPay 5 2. Considerations for MobileXPay Payment ...
mani
mani5mo ago
Thank you. Appreciate it. I will try right away and let you know the result. please change the value to submit - I thought payment submission. You meant "submit". 🙂 Yes. It worked when we tried with "submit" for mobile devices. Thank you.
Kimoon Lee
Kimoon Lee5mo ago
OK thanks for sharing
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