26 Replies
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) :
- 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요.
* 주말/공휴일에는 답변이 늦을 수 있어요.
cp_merial76
plz be careful to left your live api key
thanks... please let us know what is issue on recent authentication attempts
was working fine in test mode .. setup is the same at our end
@이실장 are you checking for us at moment?
Exception Response: {code:NOT_FOUND_CUSTOMER,message:There is no valid customer information.}
could you share the customerkey?
kayeon.lee.ext@boehringer-ingelheim.com
also with dlrkdus86@naver.com
getting unknown error try again later
same with any user we try to authenticate with brandpay in live mode
can you see any problem your end?
can you share video or screen capture of the error?
yes 1 moment
is it something at your end?
Are you using browser secretmode?
nope
this is on production server live... we tested on staging same intergration works fine
live MID we are getting the above error
is there any problem at your end related to live MID ?
we are looking for it
Could you try it again?
Ok can do in a moment
Same error
Sorry please try again.
ok 1 moment
Same error
should i try to test with same keys on a different website to confirm its MID issue?..
it seems our MID setting issue. so Tosspayments needs to fix it.
ok thanks ill wait for your update
Done, please try it again, I hope it will be a last try TT
Thanks it seems to be working now 🙂
❤️ 기술문의 경험이 어떠셨나요?!
간단히 코멘트 남겨주세요! 제품 발전에 큰 힘이 됩니다.
I have been trying for past 5 hours to pay my application fees for korea university. I keep showing error. I have tried using 3 credt cards. Its really frustrating
Please help me I have a deadline tomorrow
can u create another post?