giang
giang2y ago

Hey, I got error:

javaScript SDK It's ok with test key but get error with real key when create a request payment. I apply it on flutter webview. Could you help me resolve it? {"code":"PAY_PROCESS_ABORTED","message":"현재 서비스 이용이 원활하지 않습니다. 잠시 후 다시 이용 부탁드립니다."}
10 Replies
토스페이먼츠 BOT
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) : - 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요. * 주말/공휴일에는 답변이 늦을 수 있어요.
Kimoon Lee
Kimoon Lee2y ago
It means the payment service has a temporary issue. Could you try it again or let us the orderID or paymentkey info?
giang
giang2y ago
Please help me check with the orderId: 20230118110116320 Thanks, but the problem not happen when i change from real key to test key.
Kimoon Lee
Kimoon Lee2y ago
Ok, great.
Ayaan
Ayaan2y ago
But I think it is something wrong Because He said when he change key from real to test It means Real environment has unexpected error(issue)
Kimoon Lee
Kimoon Lee2y ago
As we checked the logs, you are using the linkpay. But you are trying to use the normal payment API. Link pay merchant only supports the link pay payment not the normal payment API. If you need to use the normal payment API, please get the another merchant to use it.
giang
giang2y ago
Hey, Could you help me clean about the normal payment API? I'm following the document to create a request payment i'm use fullter webview to create it. It's mean we need register new secret and client key for normal payment?
Kimoon Lee
Kimoon Lee2y ago
You need register the another merchant.
Ayaan
Ayaan2y ago
@giang It means you need register(contract) for another option. You are contract with Linkpay option before But linkpay merchant is only support linkpay So if you want to use normal payments API, You need a more contract for making new merchant information
토스페이먼츠 BOT
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