Refund With Virtual Account
I made the refund with the virtual account method. Order status has changed to CANCELED but my account has not received refund yet, am I doing something wrong. Please check help me.
OrderId: dongnaecar-toss-37-92c77f27-dd0f-4f35-bcf5-ea824410b14a
Thank you very much
7 Replies
⏳ 잠시만 기다려주세요! 곧 답변드리겠습니다
오류 문의일 경우 아래 정보를 미리 전달해주시면, 빠른 답변에 도움이 됩니다.
- 주문번호(orderId) :
- 문의 내용 :
(img를 함께 첨부해주시면 도움이됩니다)
* 계약관련 내용은 1544-7772로 문의주세요.
* 주말/공휴일에는 답변이 늦을 수 있어요.
Please view image
In the case of a virtual account cancellation request, if you request a cancellation, Toss Payments will request a deposit for a refund on the D+1st and the bank will process the deposit to your account on the D+2nd, which will take a total of 2 days.
Thank you, then I will wait 2 more days.
❤️ 기술문의 경험이 어떠셨나요?!
간단히 코멘트 남겨주세요! 제품 발전에 큰 힘이 됩니다.
Hi @이실장,
I just checked my order today, it's been 3 days now. But the order is still pending. Does the waiting period include weekends?
Only count working day and today is Korea Holiday